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Terms and conditions of use

The present General Terms and Conditions apply to the use of this website as well as to the purchase of any products/services through this website; they define the terms and conditions of all visits and use of both our website and our web-store, and determine the purchase contract concluded between the two parties for any purchase order made through this website. You are requested to read carefully these Terms and Conditions and make sure you consent to them before entering our web-store. In case you do not agree to them, you are advised to leave the present website. However, any action such as browsing, signing in our newsletter, or purchasing any of our products; will signify your full consent to the present Terms.

1. What do we provide

Pctohome.gr is a web-store that has been created to exhibit, promote and retail the products of its suppliers in such a way as to offer every visitor the possibility to choose through a wide range of shoes and purchase any product at highly attractive prices. The company reserves every right to choose the products that will be exhibited on the website pctohome.gr, as well as to replace or/and withdraw any of them, at any time, with no reason and with no previous notification.

In addition, both the company’s price policy and its retail promotion methods, through special offers or/and discount, are solely determined by the company itself; and they can be modified at any time with no previous notification. Promotions, Offers and Discounts that apply to our web-store may not apply on physical stores and vice versa; Promotions, Offers and Discounts that apply to one or more physical stores, may not apply to the rest of physical and web stores.

2. The ordering process

pctohome.gr has established an effective collaboration with various suppliers, importers and manufacturers, from Greece as well as other countries, in order to provide you with a wide range of products at the most attractive prices in the market.

There is a certain process, which is described in detail below, that needs to be followed by any visitor who wishes to place an order, and that is mainly because occasionally – for reasons we cannot be held accountable for – a product that appears to be available for purchase may not be eventually available or due for delivery within the time limit that is displayed in pctohome.gr. Thus, in order for you to be totally aware of your order’s progress and fully protected against any potential risks, your order can be completed through the following steps:

  1. Sending order request

You are requested to sign in as a user on pctohome.gr before placing your initial order, so as to secure an easier and more convenient transaction on our website.

  • Select any product and place it in the “Cart”,
  • Initiate the process of sending the order request by following the suggested steps,
  • Fill in all the information required in the order format,
  • An automated message with the information of your order as this has been received from our website will be sent to your registered e-mail.

Before sending us an order request, you should accept the terms of use, since they define every transaction you make with our company.

Please be aware that our company is entitled to express any reservations regarding the availability of the products included in your order request, given the fact that at that time the process of your request has not been yet initiated.

Finally, we would like to inform you that our company adopts a strict policy regarding the protection of your personal data, and it is only with your full consent (which is granted through the order format) that it is gathered and processed in a proper and totally secure way.

  1. Order request process

At this stage, our company verifies the availability of all the products that are included in your order request.

  • In case every product included in your order request can be available within the time limit projected on our website, a confirmation e-mail consisting of all your order’s information will be sent to the web address you have registered. Afterwards, the products will be sent based on the delivery schedule of the courier company we collaborate with.
  • In case one or more of the products included in your order request is not available or/and cannot be delivered within the time limit projected on our website, a competent member of our staff will contact you by phone or e-mail in order to inform you about the limited availability.
  • In case, for any reason, none of the communication methods mentioned above can be established within 10 days since the date of your order request, the request will be automatically canceled and a new one should be resent to us.

3. Payment methods

To pay for the products you are interested in buying, you can choose from the ways suggested by our company.

First you decide which payment method suits you. Then select the corresponding payment method at the appropriate point of your order request form and finally enter your necessary details.

We remind you that our company follows a strict policy of protection of your personal data and all payment details you send us are collected and processed with complete security and diligence and only with your consent provided by sending your order request.

CREDIT / DEBT CARD : Your credit card will be charged on the day the product launches. pctohome.gr has taken all the necessary measures for the security of your transactions through your credit card and all credit card holders are subject to validity checks. It is important that you provide a contact telephone number and a valid e-mail address.

Cash on Deliver (COD):Pay the corresponding price for the product (s) upon receipt of the carrier of our absolute choice.

DEPOSIT IN OUR BANK ACCOUNT : You can deposit the money in our bank account and then the product is shipped.

4. Shipping

Simultaneously with the confirmation of your order, our company informs you about the delivery time of the products you have chosen, which depends on the area you have chosen to have the products sent to you.

The order will be sent to you by our company or by a carrier of our absolute choice, during working days and hours (Monday – Friday, 09: 00-14: 30).

Based on the delivery schedule of our partner courier company, deliveries are made as follows:

  • within Attica within 2 working days from the moment your order will be registered in our online store,
  • in the prefecture capitals within 2 working days from the moment your order will be registered in our online store,
  • in other areas within 3 working days from the moment your order will be registered in our online store, with the exception of remote areas where delivery can be made in 4 working days.

Our company is not responsible for any delays due to force majeure or events beyond its control. Indicatively and not restrictively, our company is not responsible for causes of delivery delays due to delays at customs, intermediate loading-unloading areas, strikes of means of transport or other strikes that affect the delivery of products to our company’s warehouses by suppliers. etc.

In case of any delay, our company will make every effort to contact you with the information you have provided, in order to inform you and consult with you about the new delivery or delivery of another product.

Although our company takes all possible measures to meet your need for information regarding the possible lack of availability of a product, there is a possibility of unexpected shortage or unavailability of the product by our suppliers even after confirmation your order.

In this case, our company will again make every effort to contact you with the information you have provided in order to inform you about any possible completeness and to consult with you about the new delivery or delivery of another product or cancellation of the order free of charge for both parties and interest-free refund of any money you may have paid within a reasonable time.

For orders for all of Greece the charge is 10 euros.

5. Right of withdrawal

Within 15 calendar days from the day you received the product, you have the right to return it with any transport company you wish. The right of withdrawal is exercised by sending an e-mail to info@pctohome.gr and by phone at 25320 22118.

Please note that this right (sending the request and the product) must be exercised within the above 15 days at the latest (proof of shipment date: the stamp of the courier or post office or in any other case the day receipt of the product in our warehouses). In order to exercise the right of withdrawal, it is assumed that the product has not been used, no labels or markings have been removed on them.

Finally, all products must be returned in excellent condition, received without damage, without any defects (subject to the return of the defective product), complete and in their packaging, accompanied by all the necessary documents.

6. Return – product replacement

Our company takes all the necessary measures so that all products are packed in a very careful way in order to receive them without damage. It is rare to receive a product with a defect. In case you receive the product without expressing a specific reservation, it means that you have unreservedly received the product from our company. You can return the product or part of the product that is defective or damaged to the carrier who delivered it to you at no charge to you, if at the time of receipt you find that there is damage and / or a defect in it. You can inform us immediately at the e-mail info@pctohome.gr, notifying us if you wish to have a new product sent to you to replace the worn or defective one or if you wish to cancel the order, in which case we will refund interest-free money you may have paid.

In case you choose to have a new product sent to you for replacement, we will send you an immediate message confirming your new order.

7. Order cancellation

You can cancel your order:

  • Before sending / receiving the product by sending an e-mail to the email address info@pctohome.gr or by phone at 25320 22118.
  • After receiving the product you can practice your right to withdraw within 15 calendar days.

8. Use and function of the website and its content

Both the company and the consumer are committed to the correct and based on good faith and business ethics use and operation of the website.

In order for the access to pctohome.gr to be correct and complete, the activation in the browser, the JavaScript language as well as the possibility of receiving cookies is required. We also recommend that you use the latest versions of browsers to display additional graphics.

The user – consumer – member of pctohome.gr acknowledges and accepts that in order to use some of the services of pctohome.gr he may need to download (download) on its PC some upgraded electronic programs. The Company reserves the exclusive right, and the consumer unreservedly accepts it, to permanently or temporarily suspend the operation of pctohome.gr with or without notice to the users / members and visitors of pctohome.gr.

In any case, the user – consumer – visitor – member undertakes the obligation and accepts that they will not use pctohome.gr to send, publish, send by e-mail or transmit in any other way any content that is illegal, harmful, threatening , offensive, defamatory, defamatory, defamatory, vulgar, obscene, libelous, violates someone else’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to infringes any patent, trademark, trade secret, copyright, or other proprietary right of you; , contains software viruses or any a other codes, files, or programs designed to interrupt, damage, destroy, or equip any computer software or hardware, whether intentionally or unintentionally, in violation of applicable Greek and Community law and its provisions, may interfere third parties in any way and any Content is used to collect or store personal data about other users.

The company is responsible daily for the correct and accurate publication of all information related to the products it promotes and promotes by pctohome.gr. However, our company is not responsible for any errors in the operation of the online department store, in the listed and displayed information (such as the listed price, availability, photo, type, etc.) that may be indicatively due to technological failures and errors. , typographical and / or “human” errors and / or incorrect information from suppliers, even through its negligence.

Please, in case you find any error before and / or after the completion of your order, send us a relevant e-mail to info@pctohome.gr and / or contact us at 25320 22118. In any case, if you find an error, we ask you not to send an order request before notifying our company to clarify this issue.

Our company’s marketing strategy and pricing policy are fully in line with competition provisions. For this reason, the prices of the products sold on pctohome.gr may differ from other similar products sold in other points of sale, since our company from time to time makes product offers or other promotions whenever it deems necessary for the most suitable achieving its business goals.

Our company has the exclusive right to change the price of any product, at any time, without justification and without prior notice.

9. Copyright

All the content of pctohome.gr is the subject of intellectual property of the company and is protected by the relevant provisions of current domestic and international law and international intellectual property conventions. Indicatively, the texts, all kinds of files, marks / logos, the layout of pctohome.gr, the programs, the photos, the plans, the commercial and financial data, etc. are not subject to the intellectual property of the company. our third party copyrights such as e.g. associates, collaborating bodies, etc .. It is expressly prohibited to copy, distribute, store, reproduce, republish, transfer, process, modify and any related action on the above data in whole or in part, without any explicit prior written consent of the company. . Any actions contrary to the above prohibition may constitute an infringement of the intellectual / industrial property rights of our company. The company expressly reserves all legal rights to claim any positive and negative damage caused to it.

The company has the possibility of commercial use (either by itself or by third parties) of all the data that appear on pctohome.gr as well as the modification of these data whenever it wishes with or without prior notice of users – consumers – members of “pctohome.gr”, who unreservedly accept the above possibility of the company.

10. Privacy

Our company takes every possible care to receive from you your complete and correct information. Therefore, our company does not bear any responsibility in case any of its contractual or legal obligations are not fulfilled correctly and / or in time due to your sending of incorrect personal data.

In particular, any notice that will be made to the email address you have given us (eg for lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided by you . The same applies to the communication and shipping address of the products as well as to the contact telephones. In any case, you are obliged to update your data every time there is a change in it.

For your own better service and facilitation of your future purchases you should register as users of “pctohome.gr” (log in) when you first send an order request to our company, so during your first Send an order request – visit you are asked to open an account with us and create a user profile (Name, gender and date of birth), using your own unique security codes (username & amp; password). When you register as registered users the company may also you as registered users agree to install a session cookies system solely for your identification and your transactions to create your history as a customer that appears on your personal page and is visible only to you. The above session cookies have the sole purpose of serving the best management of your profile and your transactions so that you do not have to declare your details from the beginning every time you visit pctohome.gr. Session cookies are deleted as soon as you are logged out by a registered user.

Our company collects your absolutely necessary personal data, exclusively and only in the context of conducting transactions with pctohome.gr and our communication with you for the completion of the transaction between us. In any case, you have the possibility of unimpeded access to this data as well as to request the deletion of your data. You are also entitled to exercise at any time all your rights under Articles 11-13 of Law 2472/1997. In any case, your data is kept by our company only for as long as you are a registered user of pctohome.gr and / or for as long as your transactions with us are executed and are deleted as soon as you are deleted as a user and / or the transaction with you is completed.

Your personal data is not disclosed to any third party and is managed exclusively by our company, with the exception of: i) data relating to the execution and settlement of electronic payments by credit card and ii) data that are strictly necessary for the execution of your order by the companies cooperating with us.

All your data is protected and managed in accordance with the terms and rules of Greek law and especially of law 2472/1997, and our company strictly follows all the rules established by the relevant legal framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all necessary measures are taken to protect and ensure their confidentiality during transmission and / or and execution of transactions.

The user – consumer – member of pctohome.gr should also safeguard the confidentiality of his data and not make disclosures to third parties (even through his negligence) or grant the use of their data by third parties . It is also recommended to change the user password (password) at regular intervals. The company reserves the right for any damage due to faulty violation of the above obligations of the user – consumer – member of pctohome.gr. Finally, in order to complete the ordering process, you accept the sending of automated or personalized e-mails both directly to your PC and in person to the e-mail address that you have notified us, as well as any telephone communication to the telephones you have notified us, from company employees us.

11. Data and transaction security

Our company takes all necessary measures (data encryption, etc.) to seamlessly secure personal data and transactions. Customer information is not disclosed to third parties and during your browsing of the website they remain encrypted and therefore not visible to unauthorized third parties. The encryption is valid in all stages and all the procedures of transaction and sending of your personal data – data to and from pctohome.gr as indicatively in the shopping cart, in the wish list, in your personal page of registered user, in the page of creation of account of registered user (log in), in the order form, during the transfer of data to and from the company, etc.

The codes used for your identification are: i) the Password (e-mail or username) and ii) the Personal Security Code (password), which every time you enter them provide you with access with absolute security in your personal information. You can change the above codes at any time and as often as you wish.

The only one who has access to your information is you through the above codes and you are solely responsible for maintaining their confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise our company is not responsible for the use of the secret code by an unauthorized person.

For security reasons, we recommend that you change the above codes at regular intervals and avoid using the same and easily traceable codes, using not only letters and numbers but also symbols to create your passwords.

12. Limitation of company liability

The user-consumer – member of pctohome.gr expressly, irrevocably and unreservedly accepts the absolute right of the company to stop using his / her passwords in the services of pctohome.gr and to stop the provision of its content and information pctohome.gr whenever she considers that these terms are violated by him. Also, the company may terminate, suspend or modify the operation of pctohome.gr in whole or in part, permanently or temporarily at any time with or without prior notice to the user – consumer – member of pctohome.gr.

The company is not responsible, in case for any reason, including the case of negligence, the operation of pctohome.gr is interrupted or it becomes difficult and / or impossible to access it and / if, despite the observed security measures, they are located “Viruses” or other malicious software and transmitted to the user / visitor terminals, or if unauthorized third parties interfere in any way with the content and operation of the website, making it difficult to use or causing problems in its proper operation or stealing data concerning personal data of customers and registered users of pctohome.gr.

Furthermore, the company bears no responsibility in relation to the consumer’s communication with third parties that may be advertised on pctohome.gr, while it is not responsible for any issue arising from the possible conclusion of any type of commercial transaction between the user / member and the third party advertiser.

Also, our company is not responsible in any case for any claims of legal or civil and / or criminal nature, nor for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, data, lost profits, monetary satisfaction, etc.) by users – consumers – members of pctohome.gr or third parties due to a reason related to the operation or not and / or the use of pctohome.gr or / and inability to provide services and / or information available from the company through pctohome.gr and / or from any unauthorized interventions of third parties in products and / or services and / or information available through it and / or created security gaps.

In any case, however, and if any of the above is due to a proven fraud of the company, the company is only liable to cover any positive loss of the injured party that comes and is directly related to the above and the deceit of the company. Likewise, all the limitations of liability mentioned in these terms of use apply which are recognized and accepted by the user – consumer – member of pctohome.gr in their entirety, as valid and in accordance with good faith and transactional manners.

13. Link to other sites

pctohome.gr may contain references to websites, for the content and services of which it bears no responsibility. The company does not guarantee constant and secure accessibility to websites, for which references to pctohome.gr may be included. In addition, our company is not responsible for the content and services of these websites and for any problem that may arise during the visit – use of these websites, the user – visitor should contact directly to the respective websites, which are solely responsible for remedying this problem. The company in no way accepts or adopts the content or services of the websites and pages to which it refers nor should it be considered to be associated with them in any way.

14. Other terms

Acceptance of terms: The user – consumer – member of the pctohome.gr website states that after reading these terms, he accepts them unconditionally in their entirety, as well as that he explicitly, irrevocably and unreservedly acknowledges that they govern all the services provided by “pctohome.gr”, throughout its navigation on the website pctohome.gr and / or its transaction with the website.σελίδα.

Modification of terms of use: These terms of use may be modified at any time and without cause by the company, with or without prior notice. Any modification of the terms takes effect automatically upon posting on the Website.

Invalidity of a condition: In case one of the above terms becomes invalid, it does not imply invalidity of the other terms of this Agreement.

Delay in exercising a right: Any delay in the exercise by the parties (company and consumer) of part or all of the rights deriving from these terms does not result in a weakening or waiver of that right which may be exercised at any later stage and at the reasonable discretion of the right holder.

Jurisdiction – Applicable Law: For any dispute that may arise in relation to the operation and use of our website, the Courts of the city of Athens are competent. Greek Law applies to any dispute regarding the interpretation and application of these terms and conditions, as well as to any other issue regarding the use of pctohome.gr.